Terms of Service

1. What Ladder Breakers does

Ladder Breakers is an application assistant. When you enable it, we match open roles to the preferences you set, tailor your resume and cover letter for each role, and prepare or submit applications on your behalf through employer hiring platforms.

You stay in control: you choose the plan, the targeting preferences, and the application mode (automatic or manual review). You can pause or stop automated activity at any time from your workspace.

2. Your account

You must be at least 18 years old and able to form a binding contract to use the service. You are responsible for the accuracy of the information in your account, and for keeping access to your sign-in email secure.

One account is for one person. You may not share, sell, or transfer your account.

3. Truthful application content

Everything we submit on your behalf is generated from information you provide. You are responsible for making sure your resume, answers, and profile facts are truthful. Do not use Ladder Breakers to misrepresent your identity, qualifications, work authorization, or anything else to an employer.

We tailor phrasing and emphasis; we do not invent credentials, and you must not ask the service to do so.

4. Acceptable use

You agree not to: use the service to spam employers or apply to roles you have no intention of considering; probe, scrape, or disrupt the service or the hiring platforms it interacts with; upload malicious files; or resell access to the service.

We may suspend accounts that abuse employer platforms or degrade the service for others.

5. Plans, billing, and cancellation

Paid plans bill monthly in advance and set your monthly application volume. You can upgrade, downgrade, or cancel at any time from Settings; cancellation stops future renewals and you keep access through the end of the paid period.

Except where required by law, payments are non-refundable. Plan prices and limits are listed on the pricing page and may change with notice before your next renewal.

6. Your content and our license

You own your resume, answers, and other content you upload. You grant us a limited license to store, process, and transform that content solely to operate the service — for example, to generate tailored resumes and cover letters and to submit applications you have authorized.

Generated materials (tailored resumes, cover letters, answers) are yours to use.

7. No employment guarantee

Ladder Breakers improves the volume and quality of your applications; it does not and cannot guarantee interviews, offers, or employment. Hiring decisions belong to employers.

8. Disclaimers and limitation of liability

The service is provided "as is" without warranties of any kind, express or implied. To the maximum extent permitted by law, Ladder Breakers is not liable for indirect, incidental, special, consequential, or punitive damages, and our total liability for any claim is limited to the amount you paid us in the twelve months before the claim arose.

9. Termination

You can delete your account at any time from Settings; this permanently removes your workspace data as described in the Privacy Policy. We may suspend or terminate accounts that violate these terms, with notice where practicable.

10. Changes to these terms

We may update these terms as the product evolves. If a change is material, we will notify you by email or in the product before it takes effect. Continued use after the effective date constitutes acceptance.

11. Contact

Questions about these terms: support@ladderbreakers.ai.