Privacy Policy
Effective July 21, 2026
Ladder Breakers applies to jobs on your behalf, which means we handle your career data with particular care. This policy explains what we collect, why, and the control you keep over it. It works together with our Terms of Service.
1. Data we collect
Account data: your email address, name, and sign-in activity.
Career data you provide: your resume, work history, skills, target roles, locations, salary preferences, work-authorization status, and reusable application answers.
Optional demographic data: some employer application forms request equal-opportunity information such as gender, veteran status, disability status, or age range. You choose whether to store these; we only use them to fill the corresponding fields in applications you have authorized.
Billing data: your plan and payment status. Card details are handled by our payment processor; we do not store full card numbers.
Usage data: pages visited, features used, and technical logs that help us keep the service reliable and secure.
2. How we use your data
To run your job search: matching roles to your preferences, generating tailored resumes and cover letters, filling application forms, and submitting applications you have authorized.
To operate the service: authentication, billing, support, abuse prevention, and product improvement.
We use AI models to generate and tailor application materials from the content you provide. Your data is not used to train third-party foundation models.
We do not sell your personal data.
3. When we share data
With employers and their hiring platforms (for example Greenhouse, Lever, or Ashby) when an application is prepared or submitted on your behalf — that is the point of the service, and it only happens for roles covered by the application mode you chose.
With service providers that host our infrastructure, deliver email, or process payments, bound by confidentiality obligations.
When required by law, or to protect the rights, safety, or security of Ladder Breakers and its users.
4. Retention and deletion
We keep your data while your account is active. If you delete your account from Settings, your workspace data — saved jobs, resumes, cover letters, answers, and preferences — is permanently removed from our production systems, and residual copies age out of backups on a fixed schedule.
Applications already submitted to employers live in those employers’ systems and are subject to their policies; we cannot recall them.
5. Security
Data is encrypted in transit, access to production systems is restricted and audited, and sign-in uses one-time email codes or Google OAuth rather than stored passwords.
6. Your rights
You can access and edit your profile, resume, answers, and preferences directly in the product, export your generated materials, and delete your account at any time. Depending on where you live, you may have additional rights (access, correction, deletion, portability, objection) — contact us and we will honor them.
7. Cookies
We use essential cookies to keep you signed in and remember your workspace state. We do not use third-party advertising cookies.
8. Children
Ladder Breakers is for people 18 and older. We do not knowingly collect data from anyone under 18.
9. Changes to this policy
If we make material changes, we will notify you by email or in the product before they take effect.
10. Contact
Privacy questions or requests: support@ladderbreakers.ai.